How do I select my size?
1:Measuring your foot length
Make sure your feet on a flat surface,Trace the outline of your feet on a piece of paper.
Keep your writing utensil as perpendicular as possible so you get the most exact measurements.
Once your feet are traced,use a ruler to measure from your heel to the tip of your longest toe.
2.Then use this shoe size chart to convert the length of your feet to US shoe size.
For example
If you choose US8.5,We will send size EUR 40,It comes with 25.0cm insole length.
If your feet are a little bit fat, you may choose one size bigger one.
Hope this will helpful for you, and please contact us freely if you have any problem in the size.
Product description:
Gender:Women
Color:black,white,pink purple,red
Material:Fabric & artificial PU
Size:
EU size 35 = US size 4.5 = inner length 22.5cm,
EU size 36 = US size 5.5 = inner length 23cm,
EU size 37 = US size 6 = inner length 23.5cm,
EU size 38 = US size 7 = inner length 24cm,
EU size 39 = US size 8 = inner length 24.5cm,
EU size 40 = US size 8.5 = inner length 25cm,
EU size 41 = US size 9.5 = inner length 25.5cm,
EU size 42 = US size 10 = inner length 26cm,
EU size 43 = US size 10.5= inner length 26.5cm ,
Please allow 2-3cm error.
(1inch=2.54cm,1cm=0.3937inch)
Package include:
1 x Pair of shoes
Attention:
1.Please choose size according to your feet length.
2.This shoes are Asia size ,it is smaller than your usual size, please choose one size bigger ,thank you!
3.About the Size: please check the detail size and choose the right size. please allow 2-3cm differs due to manual measurement, thanks.
4.As different monitors display colors differently, the color of the actual item may vary slightly from the above images, thanks for your understanding.
About Shipping
Receiving Time
Receiving time = Processing time +Shipping time.
- Processing time: Normally 1-3 Business Days
The time we are talking about is a business day and may be delayed if we encounter holidays.
- Shipping Time & Shipping Fees
United States, Australia, Canada, New Zealand:
Standard Shipping (8-15 business days) - Free(Orders Over USD$59)
Standard Shipping (8-15 business days) - US$9.9(Orders Below USD$59)
Rest of world (238 countries and regions):
Standard Shipping( 8-18 business days)- US$20
Delivery
You tracking number and the express company website link will be sent in e-mail immediately after we ship the order out.
Please contact us within 5 months since shipment if no receipt or delivery, our representative will resolve this problem within 24 hours. Note that overdue requests may not be accepted.
Important Notice:
1. Due to the virus problem, we disinfection all item and packages for your safety concern, and we suggest you disinfection the package when get it. And packages might be delayed. Please understand.
2. Processing time: In order to guarantee the quality of our products, Himdeal.com has to prepare your goods carefully before they are shipped out. Our professionally trained technicians perform strict in-house quality control checks on all products and carefully package your items to ensure they arrive in excellent condition.
3. Under the virus situation, we use DHL or FedEx for the first part of shipping and transfer to local post service(USPS, AU Post~) to get it delivered for fastest shipping. You might be not able to track it at website for few days early, but we promise it should be delivered in time and it is legit number.
4. In Covid-19 outbreak, international logistics may encounter a 5-8 days delay.
Custom Tax or Duty
Normally customers will not be charged of any additional fees via regular mail. However, due to increasingly strict customs inspection, sometimes customers may have to pay tariff.
Tips for shipping:
1) For delivering successfully, we suggest you leave correct email address, shipping address and mobile number during checkout process.
2) Unsuccessful delivery caused by blank mobile column cannot be compensated.
3) PO Box is not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by Himdeal.com.
4) We apologize that military addresses (APO, FPO, DPO) cannot be delivered.
30 Days Return Guarantee
Thank you for shopping at Himdeal.com.
We gladly accept the return/exchange within 30 days of receipt if you are not quite pleased with the items you received. However, please make sure items in new condition. And inimate products like swimwear is not returnable.
Simply drop us an email or note before return/exchange, we will try our best to meet your request.
Please note overdue requests may not be accepted.
What’s Himdeal’s Return/Exchange Policy?
- Returns must be received in new condition, unused, unworn, unwashed. Otherwise, returns will be subject to refusal. Swimwear, underwear and other private products are not retunrnable.
- Himdeal is not liable for problems under the following: Wrong size or color picked; Customer‘s subjective factors and just dislikes the item. Return shipping fees and the shipping fees from Himdeal to customer are at customer's own expense.
- We do not accept returned package without notifying us upfront.
- We do not accept packages returned using COD service.
- Don't return the package to the shipping address on shipping label, we cannot receive the package. If so, we cann't make any refund.
How should I make a return?
1.Email return request→2.Request approved→3.Receive return address→4.Customer send shipping info after return→5.Returned package received→6.Release refund
- Submitting return request by dropping an email.
- Our customer service will communicate with you in the email, please pay attention to the reply. (Usually will reply within one working day)
- Please return through your local post office to avoid tax when it arrives in our country.
- Please send us tracking info after you return, which is quite important. Without return info, there will be no refund.
- Refund will be released within 5 working days after we received the package.
How should I make an exchange?
- Return package first, as steps above.
- Resend will be arranged once we get return info.
Contact us
Email us at: service@himdeal.com
